Appointment & Office Policies
At Canterra Dental, we believe that clarity is the key to a good and respectful relationship. In an effort to ensure your dental appointment is as pleasant and predictable as possible, we would like to give you an overview of our office policies. Please feel free to call us at (403) 237-6611 with any questions you may have.
Please understand that it is your responsibility to keep track of your appointments. As a courtesy, we send out hygiene reminder cards or emails to you 4 weeks prior to a booked appointment and make confirmation calls or emails 2 weeks prior to hygiene appointments. As well , we send a courtesy reminder the day before for all appointments. Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.
Due to a continuous high demand in prime appointment times, we require a minimum of two business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is valuable time that the doctor has reserved specifically for you. In any case where insufficient notice is given a $150.00 missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.
At Canterra Dental, our goal is for you to have a pleasant experience in our office. We strive to serve you to the best of our ability in helping you attain a high level of overall oral health.
If you have any questions about any of these policies, please do not hesitate to call us at (403) 237-6611, or email us at firstname.lastname@example.org.
Canterra Dental is always accepting new patients!
Call us at (403) 237-6611 to book your New Patient appointment today!